LEGAL WARNING:
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ADVANCED TECSO SL | ||
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COMPANY NAME: ADVANCED TECSO SL | ||
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TAX ID NUMBER (CIF): B56575004 | ||
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COMPANY ADDRESS: C/ Congosto Alto 5, 28260 Galapagar, MADRID | ||
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CONTACT: | Telephone: 919 61 81 84
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Email: clientes@adtecso.com | ||
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DATA IN COMMERCIAL REGISTER: |
Volume: 45843 |
Book: 2 |
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Folio: 90 |
Sheet: M-805726 | |
PRIVACY AND PROTECTION OF PERSONAL INFORMATION
Following the principles of lawfulness, loyalty and transparency, we make available the following privacy policy:
Who is responsible for handling your data?
Advanced Tecso, S.L.
CIF: B56575004
Business Address: C/ Congosto Alto 5, 28260 Galapagar, MADRID
Email: clientes@adtecso.com
Telephone: 919618184
What is your personal data used for?
At Adtecso we use the information provided to manage the contractual relationship that pertains to us, send the information requested from us, facilitate offers about our services and products of interest to interested parties and / or manage your application.
How long do we keep your data?
Your data will be kept the minimum time necessary to properly provide the service offered, as well as to meet the responsibilities that may arise thereof and regarding any other legal requirement.
What is the legitimation to handle your data?
The legal basis to treat personal data may be the execution of a potential and/or subscribed contractual relationship, a legitimate interest, legal empowerment or the consent of the interested party. The data that we request is adequate, relevant and strictly necessary and in no case are you obligated to provide it, but not communicating this information may affect the performance of the service or may cause an inability to provide it.
To whom is your data communicated?
Adtecso shall not communicate your data to any third party, unless this is expressly authorized.
What are your rights when you give us your data?
The data protection rights of the interested parties are:
- Right to request access to personal data relating to the interested party
- Right to correct or delete data
- Right of opposition
- Right to request the limitation of its treatment
- Right to data portability
The owners of the personal data obtained may exercise their personal data protection rights by sending a communication in writing to the business address of Adtecso or to the email enabled for this purpose, clientes@adtecso.es, including in both cases a photocopy of their ID or other equivalent identification document.
Models, forms and more information about your rights can be found on the website of the national control authority, Spanish Data Protection Agency, hereinafter AEPD www.agpd.es
Can I withdraw any consent?
You have the possibility and right to withdraw consent for any specific purpose granted, without affecting the lawfulness of the treatment based on the consent prior to its withdrawal.
Where can you make a complaint if you consider that your data was not treated correctly?
If an interested party believes its data is not handled correctly by Adtecso, complaints may be forwarded to the email clientes@adtecso.es or the appropriate data protection authority, the AEPD, www.agpd.es
Security and update of your personal data
In order to safeguard the security of your personal data, we inform you that Adtecso has adopted all technical and organizational measures to ensure the security of the personal data provided. This is done to prevent its alteration, loss, and/or unauthorized handling or access, as required by the law, although there is no absolute security.
It is important, so that we can keep your personal information updated, to inform us if there are any changes in the data.
Confidentiality
Adtecso hereby informs you that your data will be treated with maximum care and confidentiality by all personnel involved in any stage. We will not give nor will we communicate your data to any third party except in the cases legally foreseen, or if you have expressly authorized us.
RETURNS
Can I make a return?
In compliance with Law 3/2014, you are entitled to return any item in a maximum period of 14 natural days from the date it is received, provided it is still in its original packaging with all accessories, and the product has not been used or unsealed. If the return period concludes on a Saturday, Sunday or holiday, this timeframe will extend to the next working day.
If a customer changes his mind and requires a return, the shipping expenses will be paid by the customer, despite having enjoyed free postage.
Breathalyzers of personal or professional use, as well as personal health products, cannot be returned unsealed for sanitation reasons.
If you want to return a product in a period 14 natural days after its purchase, but you have unsealed it and tested it – decreasing the value of the product so it cannot be resold as new – you will not receive a complete refund for the product. A minimum depreciation of 5% will be applied, but it may go up to 60% depending on the wear or use of the item. The estimation will be carried out by our technical service department once we receive the item in our facilities.
How do I carry out a return?
To return a product, please contact us using the contact form in our web page or call our Customer Service telephone number 919 61 81 84 and you will receive precise instructions.
Can I cancel an order?
You may cancel an order provided it hasn’t been shipped yet. If the order has been processed and shipped, you must wait to receive it and then proceed to make a return. To do this, you must fulfil the conditions set forth for the return.
SHIPPING
The shipping and handling costs vary depending on the order. It may depend on the weight and size of the package and the sending address.
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Approximate shipping fees according to destination (without including taxes) |
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Spain (Peninsula and Balearic Islands) and Portugal |
Canary Islands, Ceuta and Melilla |
Europe |
USA and Canada |
Latin America, Asia and others |
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Shipping and handling |
Economic |
3 – 5 € |
– |
5 – 15 € |
10 – 16 € |
10 – 16 € |
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Urgent |
5 – 10 € |
15 – 20 € |
15- 35 € |
25 – 38 € |
35 – 45 € |
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Shipping period |
Economic |
3 – 15 días |
3 – 15 días |
3 – 15 días |
3 – 15 días |
3 – 15 días |
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Urgent |
1–3 days |
1–3 days |
1–3 days |
1–3 days |
1–3 days |
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Agencys |
Mail / Nacex / MRW / UPS |
Mail / Nacex / MRW / UPS |
FedEx / Spring |
FedEx / Spring |
FedEx / Spring | ||
I want to receive the order soon, do you have urgent shipping?
When you make a purchase, there is a step where you must indicate the type of shipping you wish to use. By default you will see Economic Transport, but you may also select Urgent Shipping. The shipping costs will increase by a small amount, but we guarantee you will receive your purchase in a period of 24–48 hours.
What are the delivery periods?
The delivery period may be from 1 to 7 days depending on the destination. This includes working days Monday through Friday. If you make a purchase after 13:00h, the delivery period will begin to count on the following day because transport agencies have already picked up our packages. No deliveries are carried out on Saturdays, Sundays and holidays.
Can I download my invoice online?
If you want an invoice, you may download an invoice of your order in PDF. To do this, start a session in our web and go to “My account”. Go to “My orders” to see a record of your purchases. In the “Invoice” column, click on the PDF file you wish to download.
COOKIES POLICY
Use of Cookies by Adtecso’s website.
The Adtecso website uses Cookies. Cookies are files sent to a browser by a web server to record the User’s activities on a specific website. The first purpose of Cookies is to provide the user with faster access to the selected services. In addition, Cookies personalize the services offered by the Adtecso website, providing and offering each user information that is of interest to them or that may be of interest to them, in view of the use they make of the Services.
The Adtecso website uses cookies to make it as easy as possible for the user to navigate. Cookies are only associated with an anonymous user and their computer and do not provide references that allow deducing the personal data of the user. The user may configure his/her browser so that it notifies and rejects the installation of the Cookies sent by Adtecso, without this affecting the user’s ability to access the contents of said website. However, we would like to point out that, in any case, the quality of operation of the website may decrease. Users who register or who have logged in will be able to benefit from more personalized and profile-oriented services, thanks to the combination of the data stored in the cookies with the personal data used at the time of registration. Such users expressly authorize the use of this information for the purpose indicated, without prejudice to their right to refuse or disable the use of cookies.
Likewise, the Adtecso website will be able to know all the services requested by users, so that they can provide or offer information appropriate to the tastes and preferences of each user.
- a) Type, purpose and function of Cookies
Cookies, in terms of their state, may be divided into “session cookies” and “permanent”. The first expire when the user closes the browser. The second expire when their objective is serves (for example, to keep the user identified in Name Services) or when they are manually deleted.
Additionally, depending on your goal, Cookies can be categorized as follows:
- Registration Cookies: Cookie log generated once the user has registered or subsequently opened a session, and are used to identify the services with the following objectives:
– Keep the user identified so that, if you close a service, the browser or the computer continues identified, thus facilitating browsing at another time without requiring a re-identification. This functionality can be deleted if you press the “log” function, so the next time you access the service you must log in to be connected.
– Check whether the user is authorized to access certain services, for example, to participate in a contest.
- Analytical Cookies: Each time a user visits a service, a tool of an external provider (Google Analytics, Comscore and the like may be added to this list in the event of changes) generates an analytic cookie on your computer user. This Cookie is generated only during the visit and will in future visits serve to Adtecso services to anonymously identify visitors. The main objectives are:
– Allow the anonymous identification of browsing users through the “Cookie” (identifies browsers and devices, not people) and count the number of visitors and identify trends over time.
– Anonymously identify the most visited and thereby most attractive content to users.
– Whether the accessing user is new or a repeat visit.
Important: Unless the user decides to register a service name, the “Cookie” will never be associated with any personal data that can identify you. These cookies will only be used for statistical purposes to help optimize the user experience on the site.
- b) How to disable cookies in major browsers?
It is usually possible to stop accepting browser Cookies, or to stop accepting Cookies from a particular Service.
All modern browsers allow you to change your cookie settings. These settings are usually found in the “options” or “preferences” of your browser’s menu. You can also configure your browser or email manager, as well as install free add-ons to prevent Web Bugs from downloading when you open an email.
The Adtecso website offers guidance to the user on the steps to access the cookie configuration menu and, where appropriate, private browsing in each of the main browsers:
– Internet Explorer: Tools – > Internet Options – > Privacy – > Settings.
For more information, you can check out Microsoft support or browser Help.
– Firefox: Tools – > Options – > Privacy – > History – > Custom Settings.
– Chrome: Settings – > Show advanced options – > Privacy – > Content settings.
– Safari: Preferences – > Security.
For more information, you can refer to Apple Support or Browser Help.
- c) Third Party Information
The third parties with cookies on our website are the following:
Google Analytics, in order to obtain statistical data to optimize the Adtecso website, for more information you can visit http://www.google.es/intl/es/policies/privacy/
Updates and Changes to the Privacy/Cookie Policy
The Adtecso website may modify this Cookies Policy according to legislative or regulatory requirements, or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency, so users are advised to visit it periodically.
When significant changes are made to this Cookies Policy, users will be notified either through the website or via email to registered users.